Privacy Policy
Effective date: November 21, 2025
1. Information We Collect
We collect information you provide directly to us, including name, email address, company information, and usage data when you use our platform.
This includes:
- Account information (name, email, phone number)
- Company and business details
- Shipment and tracking data
- Payment information
- Device and usage information
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services, to communicate with you, and to comply with legal obligations.
- Provide and deliver the services you request
- Process transactions and send related information
- Send technical notices and support messages
- Respond to your comments and questions
- Monitor and analyze trends and usage
- Prevent fraud and enhance security
- Improve our services and develop new features
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information with service providers who assist in our operations, subject to confidentiality agreements.
We may share your information in the following circumstances:
- With service providers who perform services on our behalf
- To comply with legal obligations
- To protect our rights and prevent fraud
- With your consent or at your direction
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.
5. Data Retention
We retain your information for as long as necessary to provide services and comply with legal obligations. You may request deletion of your data at any time by contacting us at privacy@freightplatform.com.
6. Your Rights
You have the right to access, update, or delete your personal information. You may also have additional rights depending on your location, including:
- Right to access your data
- Right to rectification
- Right to erasure
- Right to restrict processing
- Right to data portability
- Right to object to processing
Contact us at privacy@freightplatform.com to exercise these rights.
8. Changes to Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@freightplatform.com